Frequently Asked Questions

Absolutely not! We hate contracts just as much as anyone, if you are unhappy with the service for any reason, you may cancel anytime. 

Absolutely, and most of our clients do! 

Anything you want! Browse, stream videos, video call, etc..  

Nope! The price you see is the price you pay, no fine print! 

Absolutely! If you have any issues/question reach out to our 24/7 customer support team via text/call at 424.210.7160 or via email at support@swiftnetllc.com 

We keep it simple, one plan one price! $149.99/month for unlimited data nationwide.  

You may check the coverage map via this official US government cellular coverage website website https://broadbandmap.fcc.gov/location-summary/mobile

Of course! We offer 24/7 support via text/call/email, please feel free to reach out to our support team anytime at 424.210.7169 or support@swiftnetllc.com 

Easy fix! If that ever happens (which is extremely rare), we might need to simply reset your device. This is a very quick process, in order to do so simply text/call our 24/7 support team at (424) 210-7169 or email as at support@swiftnetllc.com 

Nope! Your speed will not be reduced but could vary depending on location use. With our service you can now experience true unthrottled internet speeds without data caps due to network congestion. 

Throttling is where your speeds are automatically reduced when you exceed a specified usage limit until the beginning of your next cycle.

For example, if you had a plan with a 20GB monthly limit, you could only experience 4G speeds until you reached 20GB of usage, then the system would drastically cut your speeds until the beginning of your next cycle. While throttled, you would not be able to do many things, including video streaming. So, if you went through your allotted 20GB in the first few days of a cycle (which is very possible), you'd have to wait nearly a whole month before you could return to 4G speeds.

Our service is NOT throttled! :) 

Yes! Our service is NOT throttled.

Some companies advertise "unlimited data" plans, but upon a closer look, you'll see that it's not unlimited high speed data. You might just get several gigabytes worth at 4G speeds, but when you hit that limit, the rest of your unlimited data will be throttled to just 2G/3G speeds.

We don’t do that! 

We usually ship out your device within 1 business day after you place the order! You will receive a tracking number right away and will be able to track it in real time.


We use UPS/FedEx 2-Day Shipping.


After receiving the device, it’s ready to use!  :)  

Simply email support@swiftnetllc.com and our team will cancel the service. No tricks or delays!

Note: data plan payments are not pro-rated or refunded. Meaning if you cancel in the middle of the month, you will still be able to use the service until the end of that billing cycle.  

You have 7 days after receiving the item to cancel the service. After we receive the router back, full refund will be issued to the card you have on file.


No Risks!


If you would like to cancel the plan after the 7 days, you may do so and will not be billed again. We are unable to offer refunds for previously billed months or if you sent the cancelation request after the 7-day trial.